I was in the branch presidency in NOLA for four years. We had people like this come by a couple of times a year. My BP would usually just offer them one time help with the understanding that unless they lived in the city, came to church, etc, they were cut off from that point on.
We once had a bomb threat called in not 15 mins after he told someone to take a hike. We searched the building and didn't do anything else.
People on Church welfare often don't get to that point by making correct decisions, so a certain amount of understanding is involved, but the Spirit will tell you very quickly when someone is trying to game the system.
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